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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Macy Morris

Macy Morris

January 24, 2025

5  out of  5
rating by Macy Morris
"Marilyn was very helpful in several areas and I had the best experience of customer service I’ve had in a long time. The time she took to help me was top notch, would recommend her to anyone who asks me for insurance agent."
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Reginald Cohen

January 23, 2025

5  out of  5
rating by Reginald Cohen
"I love!!!!! state farm they are definitely a great company and are for the people love the staff great crew down to earth."
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Candice Bailey

January 23, 2025

5  out of  5
rating by Candice Bailey
"Chad was very helpful. I have been very frustrated with my renewal from another insurance company. Chad got in touch with me and took the time to help maximize discounts. He was very knowledgeable and explained all the programs to me. Thanks for all your help Chad and I look forward to being a part of the State Farm family!!"
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Jonathan Sharp

December 17, 2024

5  out of  5
rating by Jonathan Sharp
"Very friendly folks and great service. Mrs. Marilyn is a great agent and is great at sending information and reminders very quickly. They got our rate on car insurance down under half of what we would’ve been paying to Progressive. A+++"
We responded:
"Jonathan, thank you for the 5-star review and kind feedback. Our team prioritizes providing great service to our customers. We appreciate your business and are thankful to be your trusted insurance provider! "
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TJ Adkins

December 16, 2024

5  out of  5
rating by TJ Adkins
"Larry Herndon’s State Farm Insurance office and staff offer great service. Thank you, for providing friendly service for your clients."
We responded:
"Thank you very much for the 5-star review and the kind words! We appreciate amazing customers like you! "
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Johnny Richardson

December 16, 2024

5  out of  5
rating by Johnny Richardson
"Much cheaper price for the same insurance"
We responded:
"Thank you for the 5-star review, Johnny! "
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Mackenzie Shilling

December 16, 2024

5  out of  5
rating by Mackenzie Shilling
"Alex is amazing and helped me get the best insurance for my business!!! Highly recommend her!!"
We responded:
"Mackenzie, thank you very much for your 5-star review! We are honored to be your trusted insurance provider for your business insurance needs. We"
Profile photo of Richard Stephens

Richard Stephens

December 13, 2024

5  out of  5
rating by Richard Stephens
"Very caring and will help you any way they can to meet all of your insurance needs."
We responded:
"Thank you very much for the 5-star review, Richard! We are thankful to serve great customers like you!"
Profile photo of Aaron Pitts

Aaron Pitts

December 12, 2024

5  out of  5
rating by Aaron Pitts
"Absolutely fantastic experience from start to finish. Alex was extremely prompt and professional throughout the whole process. I switched over after being with my previous company for years. They not only helped me with drastically reducing my home and auto insurance but also helped explain any coverages that I had been paying for but did not understand. Would recommend 10/10!"
We responded:
"Aaron, thank you very much for the 5-star review. Our office appreciates your kind words and for trusting us to be your insurance provider. We are thankful to do business with you and look forward to continuing to work together. Thanks so much!"
Profile photo of Lynlee Smith

Lynlee Smith

December 12, 2024

5  out of  5
rating by Lynlee Smith
"The customer service is so amazing. I feel like they connect with their customers very well and try to get to know them. I have always enjoyed conversations with their front desk Alex. She has a great energy and is very sweet. She is a main reason I went with state farm. Overall I have had a great experience."
We responded:
"Thank you very much for your review, Lynlee! Amazing customers like you are what make our job so rewarding. Our office is grateful to do business with you and look forward to continuing to serve your insurance needs. "
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Matthew Laws

December 12, 2024

5  out of  5
rating by Matthew Laws
"The staff here is amazing! They are professional and advocate for you! I cannot recommend this agency and staff enough for all your insurance needs"
We responded:
"Matthew, thank you very much! We truly appreciate your review and 5 stars!"
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John Snow

December 5, 2024

5  out of  5
rating by John Snow
"They are very helpful and professional. Thanks!"
We responded:
"Thank you very much for the 5-stars and great review. We appreciate you, John! "
Profile photo of Jennie Buell

Jennie Buell

December 5, 2024

5  out of  5
rating by Jennie Buell
"The Larry Herndon State Farm insurance agency has supported our family for many years. Their team is always pleasant and helpful. They also reach out frequently to make sure we are still getting the best rates possible! Highly recommend!"
We responded:
"Jennie, thank you for such a kind and thoughtful review. Our agency is thankful to serve amazing customers like you. We look forward to supporting you and your family for many years to come! Thank you so much! "
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Amber Castleberry

November 19, 2024

5  out of  5
rating by Amber Castleberry
"Marilyn and Alex are always so nice and helpful every time I go to State farm!"
We responded:
"Amber, thank you very much for the review. Our office is grateful to work with wonderful people like you! "
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Jennifer Bryant

October 24, 2024

5  out of  5
rating by Jennifer Bryant
"Great company! Chad answered all my questions and I got affordable coverage for my house and both vehicles!"
We responded:
"Thank you so much for the kind words and 5-star review! We appreciate great people like you, Jennifer! "
Profile photo of Dalton Osborne

Dalton Osborne

October 24, 2024

5  out of  5
rating by Dalton Osborne
"They help me anytime I need help with any kind of question. I would recommend them to anyone for any insurance including health and car insurance"
We responded:
"Dalton, we appreciate your business and for taking the time to leave us a review. We are grateful to do business with great people like you! "
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Zac Farley

October 24, 2024

5  out of  5
rating by Zac Farley
"Very professional and friendly staff."
We responded:
"Zac, we appreciate your review! Thank you very much! "
Profile photo of Heather Kindy

Heather Kindy

October 22, 2024

5  out of  5
rating by Heather Kindy
"Marilyn and Gabriella have been so helpful! We have had many changes over the last year and they are always helpful to answer questions, make changes and work to get best coverage on our many items. Always pleasant and timely! They have never made me feel like I’m bothering them with all the questions and changes. Very pleased with service and highly recommend!"
We responded:
"Heather, thank you very much for your review! We are so pleased to hear that you enjoyed doing business with us. We are proud to have great people like Marilyn and Gabriella to serve wonderful people like you! We appreciate you! "
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Channetta Smith

August 21, 2024

5  out of  5
rating by Channetta Smith
"Spoke with Alex today to get my renters insurance started and she is such a delight!! Very pleasant and informative about all things insurance. She was very welcoming and knowledgeable. By the end of the conversation, I felt like she was a friend that I have had for years. She got me taken care of and I am very pleased. Can’t express my gratitude enough. Thank you, Alex!!"
We responded:
"Your kind words and feedback mean so much to the office of Larry Herndon State Farm. We greatly appreciate your business and look forward to working with you. Thank you very much, Channetta! "
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Holly C

August 19, 2024

5  out of  5
rating by Holly C
"Alex, is very helpful and attentive to your personal needs A+"
We responded:
"Holly, thank you very much! We are thankful to work with great customers like you! "
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Nancy Harvison

August 15, 2024

5  out of  5
rating by Nancy Harvison
"Fantastic service for our home, auto and business policies. We have been with them for years — they are the best!"
We responded:
"Nancy, we appreciate your business and look forward to many more years of working with you! Thank you! "
Profile photo of Cora Henry

Cora Henry

August 13, 2024

5  out of  5
rating by Cora Henry
"This is a great office with a very helpful team! Gabby and Alex are so good at what they do! They are always so kind and take the time to answer all the questions I have! So thankful for this office and all their help!"
We responded:
"We are thankful for amazing customers like you, Cora! Our office is grateful for your kind words and feedback. We appreciate your business. "
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Lillie Webb

August 1, 2024

5  out of  5
rating by Lillie Webb
"Gabby is a great insurance agent! She is quick & easy to work with! Highly recommend!"
We responded:
"Thank you for the feedback, Lillie! Larry Herndon State Farm is proud to have great staff like Gabby to serve our customers. "
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Jayme Kirk

April 26, 2024

5  out of  5
rating by Jayme Kirk
"Alex is amazing! She was very helpful every step of the way! Very professional! Would recommend State Farm to everyone just so they could have her as an agent!"
We responded:
"Jayme, thank you for the kind words. Our office staff strives to provide great service for our customers. We are thankful for your business and look forward to continuing to serve you. "
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Kim Yarbrough

April 10, 2024

5  out of  5
rating by Kim Yarbrough
"Herndon State Farm has always been there for me and never disappoints!"
We responded:
"Kim, thank you for the review! Our office staff is thankful to do business with great people like you."